Estrela Enduro – Terms and Conditions
Last Updated: [6/1/2025]
Welcome to Estrela Enduro! By booking or participating in any of our Enduro tours, you agree to comply with the following terms and conditions. These terms outline the rules and expectations regarding your experience with us and help ensure that your adventure is safe, enjoyable, and hassle-free.
1. Booking and Payment
Booking Process: To secure your spot for a tour, a non-refundable deposit of €100 per person is required at the time of booking. The balance must be paid at least 7 days prior to the tour start date. Bookings can be made through our website, email, or over the phone.
Payment Methods: We accept payments via credit/debit cards, bank transfer, and other online payment platforms available at the time of booking.
Cancellations: If you wish to cancel or reschedule your tour, please notify us at least 14 days in advance for a full refund (excluding the deposit). Cancellations made less than 14 days prior to the tour date will not be eligible for a refund. In the case of rescheduling, if the new tour date falls within the same calendar year, no additional charges will apply, subject to availability.
No Shows: If a participant does not show up for their scheduled tour, no refunds or rescheduling will be provided.
2. Age and License Requirements
Minimum Age: All participants must be at least 18 years old at the time of the tour to participate in the Enduro tours.
Motorcycle License: All participants must possess a valid motorcycle license held for a minimum of 1 year and be able to demonstrate proficiency in riding off-road motorcycles. We reserve the right to refuse participation to anyone who does not meet this requirement.
3. Safety and Health
Protective Gear: Safety is our priority, and we provide full protective gear (helmet, gloves, boots, chest protector, knee guards, etc.) for each participant. You are required to wear this gear at all times during the tour.
Physical Health: By participating in the tour, you confirm that you are in good health and physically fit to take part in off-road riding. If you have any medical conditions, allergies, or concerns, please inform us before booking your tour.
Insurance: Estrela Enduro provides insurance coverage for each participant, which includes basic health coverage and accident protection. However, this does not cover personal injuries or damages that occur outside of the tour. We strongly recommend obtaining additional travel or personal insurance that covers off-road motorcycle riding.
4. Risks and Liability
Acknowledgment of Risk: Off-road motorcycle riding involves inherent risks, including, but not limited to, accidents, injury, death, and damage to personal property. By booking or participating in a tour, you acknowledge and accept all risks associated with this activity.
Waiver and Release of Liability: All participants are required to sign a waiver and release of liability before participating in any tour. This waiver outlines your understanding of the risks and releases Estrela Enduro from liability for injuries, damages, or losses during the tour.
5. Motorcycles and Equipment
Motorcycle Use: All motorcycles (KTM or Husqvarna dirt bikes) are provided by Estrela Enduro. You agree to operate the motorcycle responsibly and within your abilities. Estrela Enduro reserves the right to refuse participation to anyone who, in our judgment, is not capable of operating the bike safely.
Riding Gear Provided: Estrela Enduro provides all the necessary riding gear for each participant, including helmets, body armor, boots, gloves, knee pads, and goggles. Participants are not required to bring their own riding gear, but are welcome to bring any personal equipment they prefer.
Damage to Motorcycles: You are responsible for the care of the motorcycle during the tour. In the event of damage to the motorcycle, including major damage (e.g., broken parts, frame, or engine), you agree to cover the repair costs. A €1000 deposit is required at the time of booking and will be refunded after the bike is inspected upon return. If damage occurs, the deposit will be used for repairs.
6. Tour Modifications and Cancellations by Estrela Enduro
Tour Modifications: Estrela Enduro reserves the right to modify or cancel any scheduled tours due to unforeseen circumstances such as weather conditions, safety concerns, or force majeure (e.g., natural disasters, strikes, etc.). In such cases, we will do our best to reschedule your tour or offer an alternative arrangement.
Refunds in Case of Tour Cancellation: If a tour is canceled by Estrela Enduro, we will provide a full refund or offer a rescheduled date at no additional charge.
7. Photography and Media Consent
Photos and Videos: Estrela Enduro may take photos and videos during your tour for promotional purposes, including on our website and social media. By participating in the tour, you consent to the use of your image in such media. If you do not wish to be featured in any media, please inform us beforehand.
8. Code of Conduct
Respect and Behavior: All participants must behave responsibly and show respect to fellow riders, guides, and local communities. Any participant who engages in dangerous behavior, disrespectful conduct, or violates local laws may be removed from the tour without refund.
Environmental Responsibility: We encourage all participants to follow a Leave No Trace policy and respect the natural environment. Do not litter, disturb wildlife, or cause unnecessary damage to the trails or surrounding areas.
9. Privacy Policy
Estrela Enduro is committed to protecting your privacy. Any personal information you provide will be used solely for the purpose of processing your booking, communication, and providing you with the best service possible. We will never share your personal data with third parties without your consent. For further details, please refer to our Privacy Policy.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Portugal. Any disputes arising from your participation in the tour shall be subject to the exclusive jurisdiction of the courts of Fundão, Portugal.
By booking a tour with Estrela Enduro, you confirm that you have read, understood, and agree to these Terms and Conditions.
If you have any questions or require further clarification, please feel free to contact us at [Insert Contact Information].